Whether you work in a kitchen or support individual's with preparing meals, we offer a range of accredited courses in food safety and catering from levels 2-4. Good food safety and hygiene practices can help reduce the risk of ill-health to people using services.
Food Safety in Catering
Anyone who works with food and meal preparation may find these courses beneficial. The level 2 course is ideal for anyone working in the catering and hospitality industry or those about to start work in the industry. This is also useful for anyone working in a care setting where meal preparation is a key part of their role. The 2 day level 3 course is designed for learners who wish to progress to a higher or supervisory level within a food catering business. The level 4 course is ideal for a catering manager or someone who has some responsibility for food safety.
Food Allergens Awareness
This course is ideal for food handlers and other staff involved in food preparation and service and those who work within the catering industry. Anyone who prepares and services food to individuals may find this course beneficial.
Customer service is important in any role where there is contact with members of the public, service users or other professional workers. Effective communication with customers supports the achievement of customer satisfaction and loyalty.
As well as the Level 2 award we also offer training sessions that can be tailored to meet your service needs.
Explore the course information section below to find out the full details for each course offered.
All prices shown are per person. Training can be delivered on-site or booked via our upcoming events or featured courses.
Learners gaining this qualification will know that food safety is the responsibility of everyone involved in the storage, preparation, cooking service and handling of food. Its topics are regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.
Topics include ensuring compliance with food safety legislation, the application and monitoring of good hygiene practice, how to implement food safety management procedures and the application and monitoring of good practice regarding contamination, microbiology and temperature control.
This qualification covers the subject of food hygiene at a suitable depth to ensure learners have a thorough knowledge of hazards and controls; its focus is on the importance of developing, implementing and monitoring food safety procedures. Its topics are regarded by the Foods Standards Agency as being important to maintaining good practice in the production of safe food.
This course offers an opportunity to increase your knowledge and understanding of food allergens and foods that commonly cause intolerances, their characteristics and effects, the importance of effectively communicating information regarding allergenic ingredients to customers, and how staff can minimise the risk of cross-contamination form allergenic ingredients.
This course offers an opportunity to increase your understanding and knowledge surrounding legislation, policies and procedures followed in providing customer care, learning from feedback and handling information. The course identifies practical techniques that can be utilised in a diverse range of customer communication situations.
Alternatively a training session in the core principles of customer service can be delivered at a cost of £17 per learner.